Maintenance Packages Overview
Onsite Computer Services offers a range of Maintenance packages, suitable for all clients — from a home computer user to a business running dozens of networked machines. Annual contract assures uninterrupted service. Packages including Remote Monitoring and support and Offsite Backup available with 10 gigabytes or more of storage on secure servers.
* Individual (home user) plan
* Small Business plan
* Enterprise plan
Call 1 (800) 804-0088 or email us today to ask about these new services.
Onsite Computer Services offers a full range of service plans that are tailored to the needs
of our client.
Help Desk Service Plan:
- The Help Desk Service Plan is a Break / Fix plan where you call us when needed and is designed for the Small Office / Home Office where the operations are not computer dependant and up time and productivity are not a primary concern
- The plan provides a Help Desk icon on your desktop to submit your service requests. The tech will respond to your request and come in remotely with your permission to service your needs.
- The remote services are billed in 15 minute increments.
- There is a reasonable setup charge to put you into our system and configure your computers.
Managed Services Plan:
- The Managed Services Plan is fully customizable and is for companies whose operations are computer dependant and up time and productivity are a primary concern.
- The plan provides a Help Desk icon on your desktop to submit your services requests. The tech will respond to your request and come in remotely with your permission to service your needs.
- Antivirus software for your workstations
- E-Mail Filtering for Spam, Spoofing and Spyware
- Offsite Internet Backup to protect your valuable data
- The backup service notifies you of any failed backup
- Remote Login so you can access your office computer from anywhere
- We use a program that has the same features as Go To My PC
- Monitoring of your computer system for potential problems
- Asset Management report for your Computers Systems
- Monthly preventive maintenance to keep you efficiently up and running.
- Monthly service report detailing all services provide and monitoring results.
- There is a setup charge to put you into our system and configure your computers.
- Service Plan Options:
-Monthly billing for services rendered
-Fixed fee annual contract
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REMOTE SERVICE & SUPPORT
Lowers Your Costs By 30%
Keeps You Up and Running
Rapid Response to your Service Needs
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